Patient Resources

Here’s what your first visit will typically look like:

• Check-in and registration

  You’ll register with our front office team. They’ll help you navigate the insurance process and scheduling details so you can focus on your recovery.

• Initial evaluation with your therapist

  You’ll meet with a physical therapist for a comprehensive evaluation. Your therapist will ask about your medical history, current pain or injury, and your goals. Open communication helps us understand your full situation.

• Movement and function assessment

  Your movement, strength, coordination, and more will be evaluated. Please let your therapist know if anything hurts or feels uncomfortable during the exam.

• Your treatment plan

  Your therapist will explain findings and recommend a course of care based on your needs and goals. They will review recommendations with you and answer questions.

• Getting started

  Some treatment may be performed on the first day to get you started. At your next visit, you will move fully into your plan of care.

• Team-based care (how your visits will be scheduled)

  At iMotion, you will be assigned to a team of therapists rather than working with only one provider. This allows for greater flexibility in scheduling and supports well-rounded care, since each therapist brings their own methods and clinical strengths. Your care plan stays consistent, and your therapists communicate closely about your progress.

• Scheduling follow-up visits

  You’ll schedule your visits with the front desk team. We offer many convenient appointment times, but prime time slots can fill quickly—booking ahead is recommended.

• Communication with your physician (if needed)

  Your therapist will write up findings and a treatment plan to submit to your referring physician or other medical professional you choose.

What should I wear?

• Comfortable clothes that allow easy access to the area being treated
• Loose-fitting clothing for movement and gentle exercise
• Supportive sneakers are recommended

What should I bring?

• Photo ID
• Insurance card
• Referral (if required)
• Any notes or questions you wrote down
• Any relevant information you want your therapist to know

How long is each visit?

• First visit: typically 1 hour 15 minutes
• Follow-up visits: typically 45–60 minutes Your therapist will confirm what’s best for your plan of care.

How many visits will I need?

Every patient is different. The recommended number of visits and plan of care will be discussed during your first appointment.

Will my visits be covered by insurance?

In most cases, yes. We are happy to assist with contacting your insurance company and determining coverage based on your individual policy. Please call the clinic to verify your benefits.

What if I don’t have insurance?

For patients who do not have insurance, we offer a discounted self-pay fee due at the time of service.

How do I pay?

We accept:

• Cash
• check
• debit card
• credit card

Payment is due at the time of service. We are happy to discuss payment plan options if needed.

We work to confirm your insurance benefits as quickly as possible and will keep you informed of any expected payment responsibility.

If your visit is related to an automobile accident or workers’ compensation claim, please bring:

• case manager or insurance adjuster contact name(s)
• phone number(s)
• claim number

Once you have completed your therapy sessions, your therapist will review a continuing home program with you to help maintain your progress.

If you’d like continued guidance, we can also help support your transition back into exercise and long-term movement habits.

If you have questions at any time—before your first visit or during your plan of care—please don’t hesitate to call. We want you to feel supported and confident every step of the way.

• Large clickable accordion headers (full-width tap area)
• Clear expand/collapse icons (+/-)
• Expand all / collapse all button